System Support, Statewide Financial System (SFS) Help Desk

The SFS Help Desk operates Mon. – Fri., 8:00 a.m. – 5:00 p.m.

Options for NYS Agency Customers

  • Call (518) 457-7737 or (877) 737-4185 toll-free.
  • Email the SFS Help Desk.

Individuals and Firms Doing Business with New York State

  • Call (518) 457-7717 or (855) 233-8363 toll-free.
  • Email the SFS Help Desk.

SFS Home Office

Statewide Financial System
Building 5, Floor 3
1220 Washington Avenue
Albany, NY 12226-1900
Phone: (518) 485-5367
Fax: (518) 457-4343

Directions to the SFS Offices

Routes are colored on the map below.

I-90

Heading either West or East

  • Take Exit 3 (State Offices).
  • Take the first left and merge onto the inner ring of Campus Access Road.
  • Take your ninth right into Lot A.

WASHINGTON AVENUE

Heading West

  • Cross over I-85 on the overpass and bear right at the green State Offices sign.
  • Bear left at the "Y" onto Campus Access Road.
  • Take your first left, following the blue "Buildings 7, 7A, 6, 5, 2" sign and crossing over Washington Avenue.
  • Take your fifth right into Lot A.

Heading East

  • Go past the SUNY Albany campus, and take the State Offices exit onto Campus Access Road.
  • Take your sixth right into Lot A.

WESTERN AVENUE

Heading West

  • Turn right at Brevator Street.
  • Turn left at Western Avenue.
  • Cross over I-85 on the overpass and bear right at the green State Offices sign.
  • Bear left at the "Y" onto Campus Access Road.
  • Take your first left, following the blue "Buildings 7, 7A, 6, 5, 2" sign and crossing over Washington Avenue.
  • Take your fifth right into Lot A.

Heading East

  • Go past the SUNY Albany campus and the Harriman Campus entrance, cross over I-85 on the overpass, and take a left at Brevator Street.
  • Turn left at Western Avenue.
  • Cross over I-85 on the overpass and bear right at the green State Offices sign.
  • Bear left at the "Y" onto Campus Access Road.
  • Take your first left, following the blue "Buildings 7, 7A, 6, 5, 2" sign and crossing over Washington Avenue.
  • Take your fifth right into Lot A.

Campus Map 2016 – Driving Directions

Walking Directions From Lot A to the Building 5 Entrance

  • Walk to the east corner of the parking lot (nearest to Washington Avenue). Follow the sidewalk ramp to the next parking lot (P). Follow the sidewalk along the west side of Parking Lot P to Building 5 on your left. The entrance is in the middle of the building.
  • Check in at the Security Desk.

Important Notes

  • Please remember to bring a Photo ID.
  • If you’re here for an interview with Statewide Financial System, advise Security of this when you check in.