System Support, Statewide Financial System (SFS) Help Desk

The SFS Help Desk operates Mon. – Fri., 8:00 a.m. – 5:00 p.m.

Options for NYS Agency Customers

  • Call (518) 457-7737 or (877) 737-4185 toll-free.
  • Email the SFS Help Desk.

Individuals and Firms Doing Business with New York State

  • Call (518) 457-7717 or (855) 233-8363 toll-free.
  • Email the SFS Help Desk.

SFS Home Office

Statewide Financial System
Building 5, Floor 3
1220 Washington Avenue
Albany, NY 12226-1900
Phone: (518) 485-5367
Fax: (518) 457-4343

Directions to the SFS Offices

Routes are colored on the map below.

I-90

Heading either West or East

  • Take Exit 3 (State Offices).
  • Take the first left and merge onto the inner ring of Campus Access Road.
  • Take your ninth right into Lot A.

WASHINGTON AVENUE

Heading West

  • Cross over I-85 on the overpass and bear right at the green State Offices sign.
  • Bear left at the "Y" onto Campus Access Road.
  • Take your first left, following the blue "Buildings 7, 7A, 6, 5, 2" sign and crossing over Washington Avenue.
  • Take your fifth right into Lot A.

Heading East

  • Go past the SUNY Albany campus, and take the State Offices exit onto Campus Access Road.
  • Take your sixth right into Lot A.

WESTERN AVENUE

Heading West

  • Turn right at Brevator Street.
  • Turn left at Western Avenue.
  • Cross over I-85 on the overpass and bear right at the green State Offices sign.
  • Bear left at the "Y" onto Campus Access Road.
  • Take your first left, following the blue "Buildings 7, 7A, 6, 5, 2" sign and crossing over Washington Avenue.
  • Take your fifth right into Lot A.

Heading East

  • Go past the SUNY Albany campus and the Harriman Campus entrance, cross over I-85 on the overpass, and take a left at Brevator Street.
  • Turn left at Western Avenue.
  • Cross over I-85 on the overpass and bear right at the green State Offices sign.
  • Bear left at the "Y" onto Campus Access Road.
  • Take your first left, following the blue "Buildings 7, 7A, 6, 5, 2" sign and crossing over Washington Avenue.
  • Take your fifth right into Lot A.

Campus Map 2016 – Driving Directions

Campus Map 2016 – Walking DirectionsWalking Directions From Lot A to the Building 5 Entrance

  • Walk to the west corner of the parking lot (toward the American and New York State flags). Follow the sidewalk in front of Building 2 (Department of Correctional Services). Turn right after Building 2 then left in front of Building 5. The entrance is in the middle of the building.
  • Check in at the Security Desk.

Important Notes

  • Please remember to bring a Photo ID.
  • If you’re here for an interview with Statewide Financial System, advise Security of this when you check in.