The SFS Customer Portal allows Customers of New York State Workers' Compensation Board to receive invoices, access user account information and make payments online.

Customer Support information is available through the Help link in the SFS Customer Portal.

For additional help with your specific Customer Account, please contact the Workers' Compensation Board by phone at
(518) 474-9380 or by email at Billing@wcb.ny.gov.

Customer System Help Guides

Logging in to Vendor Self-Service as the Primary Contact
Customer Administrators
Log in to the SFS Customer Portal 
Logging in to Vendor Self-Service as a Guest User
Customer Users
Log in to the SFS Customer Portal 
Important! – Setup a Password Hint
Important!
Setup a Password Hint