SFS encourages vendors to use the online Self-Service for Vendors, which includes Payment Information, Vendor Information and Procedures, and Vendor Support. To learn how to use this new Self-Service, simply click on the Help link in the upper right of the Vendor Portal Homepage in the SFS. Here you can also find information and training about how to use new features to make the system more efficient to you and your business.

If you still have questions after using the online Self-Service for Vendors, contact the SFS Help Desk (helpdesk@sfs.ny.gov| 877-737-4185 toll-free | 518-457-7737). Please have the following information ready:

  • Name
  • Company / Organization
  • Contact Information
  • Question