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Key Performance Indicators (KPIs) are an invaluable resource to measure and evaluate the success of specific business processes.  KPIs are designed to assist agencies with comparative analysis in regards to workflow, volume, payments and overall processing. Data derived from KPIs will help agencies to incorporate best practices into their existing business processes, track problem areas, and improve processing times using measurable process data.

KPI are not SFS reports, rather created as tools for agencies to help identify trends and provide a quick reference point for transactions and processes in the SFS.

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Key Performance Indicator (KPI) Library

KPI Title

Descriptions

#1 Voucher Dashboard

Paid AP Vouchers by date

Lists the total quantity of paid AP vouchers and paid amounts by date. Created as an enterprise snapshot and running total of AP vouchers across the state. It can be filtered by agency to provide a look into AP Business Unit.

Unpaid AP Vouchers

Enterprise view of total quantity of unpaid vouchers currently in the SFS and the total dollar amount of those vouchers. It can be filtered to show individual or multiple agencies together.

AP Voucher Approval Status by Business Unit

Lists the count of vouchers and total dollar amount for both enterprise and agency. Filtered by agency for: Approved, Denied, Pending, Pending OSC, Rejected, Under OSC, Released from Audit and Released for Approval.

Breakout of Approved Vouchers

Breaks out the "Approved" status vouchers into the sub-categories that they fall. Also, lists the Canceled, Not Selected for Payment, Paid, and Settlement Payment Approved vouchers.

Paid and Open AP Vouchers by Vendor

Enterprise view of total amounts of "Paid" and "Pending" to vendors. It also, allows the user to select an individual vendor to compare side-by-side what has been paid and is pending throughout the enterprise to a specific vendor.

Top 10 Paid AP Vouchers by Agency

Alternate view of paid vouchers by agencies which includes total quantity of vouchers paid and total amount. This view includes the top ten AP Business Units by voucher amount paid.

Top 10 Unpaid AP Vouchers by Agency

Alternate view of unpaid vouchers by agencies which includes total quantity of vouchers unpaid and total amount. This view includes the top ten AP Business Units by voucher amount unpaid.

Top 10 Pending AP Vouchers by Vendor

Alternate view of pending vouchers by vendor which includes total amount of AP vouchers enterprise-wide that are pending for vendors. This view includes the top ten pending amounts to vendors.

Top 10 Paid by Program - Coming Soon

Alternate view includes the top ten amounts paid by program.

Vouchers Paid on Previous Day

Lists the vouchers paid on the previous day including the AP Business Unit, Voucher ID, Amount and Date to keep a running log.
#2 KK Dashboard

Summary of KK Transactions in Workflow

Provides an enterprise-wide view of the quantity of journals in workflow by transaction type and Business Unit. It also, lists how many KK transactions are currently assigned to each approver role in workflow.

Detailed KK Transactions in Workflow

Provides an enterprise-wide view of the quantity of journals in workflow by transaction type and Business Unit with journal ID, last approval time stamp and the total number of days aged. It also provides a detailed view by agency, designed to quickly identify transactions that have been in workflow longer than expected and the role it is assigned.
#3 Interest KPI

Estimated Interest Owed by Agency

Lists each voucher currently past due date that is estimated to be accruing interest based on MIR + thirty day formula. This will calculate estimated interest based on a 2% rate on number of days past MIR+30. Also, it lists Voucher ID, Estimated days past due, and Vendor as well as summary counts for each by agency.

Upcoming Payments by Agency

Lists vouchers in the SFS with a due date calculated off of the MIR date entered on the Voucher. This includes vouchers with amount due for the next upcoming thirty days. Also, it lists workflow status to focus on critical upcoming payments.

Interest Paid by Agency

A running total of interest paid to date by AP Business Unit including total quantity of vouchers, sum of vouchers, and sum of interest paid, as well as, a detailed view of Voucher ID and Vendor Name associated with voucher.
#4 Workflow Admin

Workflow Admin Worklist

Lists the number of KK Transactions, AP Vouchers, Expense Reports and Purchase Orders that are currently assigned to the Workflow Administrator by agency.
#5 Cash Validation

Failed Cash Validation

Daily listing of AP Vouchers and Expense Reports that are currently in a Failed Cash Validation status by Business Unit. Also, lists the total count and ID number of transactions that have failed.