Vendor Knowledge and Support

Individuals and firms doing business with and receiving payments from New York State can find resolutions to their most common SFS challenges themselves, quickly and conveniently, 24 hours a day, 7 days a week from among the following frequently consulted processes:

Frequently Consulted Processes

Payment Information

• Receive Electronic Payments
• Reviewing Payments, Purchase Orders and Invoices in eSupplier
• Identify the NYS Agency That is Sending a Payment

Vendor Information and Procedures

• Maintain My Vendor Information
• Access Forms Used by Vendors
• Learn about Vendor Procurement Protest Procedures
• Learn about Vendor Responsibility and VendRep

General Information about Doing Business with NYS

• See How State and Local Governments Are Spending Money
• Access Other Important Information Regarding Doing Business with NYS

Vendor Support Fact Sheet

For questions that relate to something other than the processes above, review our vendor support fact sheet:

• Vendor Support Fact Sheet

Questions Frequently Asked by Vendors

For answers to the questions most commonly asked by vendors, please check our FAQ section.

• Vendor FAQ

Can't Find Answers Yourself or Want More Personalized Help

If you can't find the answers you want by consulting the resources above, click here to learn more about the personalized support available from SFS.