• Agency Knowledge and Support
  1. Frequently Asked Questions
  2. Guides, Manuals and Processing Resources
  3. Personalized Support for Agency Users
• Bulkload Toolkit
• Chart of Accounts and Commitment Control Toolkit
  1. Chart of Accounts (COA) Resources
  2. Commitment Control (KK) Resources
  3. Excel-to-CI Resources
• Report Catalog

• Training Toolkit
  1. Training Courses
  2. Job Aids and Reference Materials
  3. Quick Start Guides
  4. Supplemental Training Presentations
• Travel and Expense
  1. Learn Before Logging In
  2. Login and Set Up Hints
  3. Begin Your Work
  4. Travel and Expense Glossary
• Vendor Knowledge and Support
  1. Questions Frequently Asked by Vendors
  2. Personalized Support for Individuals and Firms Doing Business with NYS

• Agency Conference Calls and Meeting Agendas and Notes
• Agency / SFS Relationship Managers Agency Coordinators, Administrators, Liaisons, etc.
• Agency Training Resources Help staff learn to use the SFS.
  1. Training Courses
  2. Trainer Materials
• Business Process Flows

• Fiscal Year End (FYE) Resources
• Security Guide Roles and information access.
  1. Accessing Data and Reports
  2. Roles in the SFS
• User Groups
  1. Structure and Leadership
  2. Membership and Meetings
  3. Meeting Agendas and Notes
  4. Resources