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The SFS Customer Portal allows Customers of New York State Workers' Compensation Board to receive invoices, access user account information, and make payments online.

Customer System Status

  Normal operation

Click here for additional customer support


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Using the Vendor Self-Service in the SFS Vendor Portal provides vendors who do business with New York State the ability to manage their billing and payments directly.

Vendor System Status

  Normal operation


The SFS Agency Portal allows New York State Agencies to access the portal to conduct business and transactions.

Agency System Status

  Normal operation

Contact the SFS Help Desk ( for more information or system support. Monday – Friday, 8:00 a.m. – 5:00 p.m.

  • NYS Agency Customers
    (518) 457-7737 or (877) 737-4185 toll-free
  • Individuals and Firms
    (518) 457-7717 or (855) 233-8363 toll-free